Shipping policy

Last Updated: 2024-01-23

1. Order Processing Time:

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment. We strive to dispatch orders as quickly as possible.

2. Shipping Rates:

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options, and the cost will depend on the weight of your order and the destination.

3. Shipping Confirmation and Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for the tracking details to update.

4. Domestic Shipping (Within Canada and United States):

We offer standard and expedited shipping options within Canada and U.S.A. . Standard shipping usually takes up to 14 business days, while expedited shipping takes 7 business days. Please note that these are estimated delivery times, and actual delivery may vary.

5. International Shipping:

We also offer international shipping to select countries. Shipping times for international orders vary depending on the destination. Customers are responsible for any customs and import taxes that may apply.

6. Shipping Delays:

In the event of unexpected delays in shipping, we will notify customers promptly. However, we are not liable for any delays caused by customs clearance processes or unforeseen circumstances with each company the product passes through.

7. Address Accuracy:

It is the customer's responsibility to provide accurate shipping information. Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrect or undeliverable addresses.

8. Lost or Stolen Packages:

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that your delivery location is secure.

9. Returns Due to Shipping Issues:

If your order is returned to us due to an incorrect address or other shipping issues, we will contact you to arrange reshipment. Additional shipping charges may apply.

10. Contact Information: